Digital Twin Provider
About the Customer
This tech outfit is dedicated to developing and promoting BIM (Building Information Modeling) technology. They supply BIM-based digital solutions to construction firms across New Zealand.
Project Background
As well as forging ahead with BIM tech development and promotion, the company also put together skill training courses and began offering online training services.
The Problem
Learners and trainers alike reckoned the existing live-stream training was a bit dodgy on the interaction front. When a student hit a snag, the instructor couldn't jump onto their computer remotely to help sort it out.
Once a training session wrapped up, students had no way to practise independently. Instructors were left in the dark about how well students were actually picking things up, which led to pretty average training outcomes.
The instructor crew includes both full-timers and part-timers, making staff and course management a real headache.
The Solution: DaDesktop Cloud Desktop
DaDesktop is built on more than 20 years of top-shelf IT training experience from its parent company. It's a cloud desktop product purpose-built for training, with every feature designed around genuine training needs.
Key features
Works in a browser: Students and instructors simply fire up a web browser to get cracking—no software to install. It runs sweetly on lower-spec computers, helping cut down learning costs for students.
One-click clone: After the instructor sets up the necessary software and environment for a course, they can instantly copy it across to all student cloud desktops.
Remote help: The instructor can keep an eye on every student's desktop. When someone runs into trouble, the instructor can take remote control of their computer and guide them through it in real time.
Global data centres: Supports users from different countries and regions joining the same training session.
Flexible and dynamic: You can add or remove participants whenever you like, and tweak cloud desktop hardware specs on the fly.
Permission management: Administrators can easily assign instructor and student permissions for streamlined, all-in-one management.
Results
After switching to DaDesktop, both instructors and students gave it a big thumbs up. Setting up courses and joining training sessions became a much smoother experience for everyone involved.
The one-click clone feature saves instructors and support staff a huge amount of time. Set it up once, then run heaps of training sessions from it. Instructors can now zero in on building better courses, teaching, and answering questions.
The recording feature and data analytics give instructors a clear window into how students are tracking. This provides valuable insight for improving courses and fine-tuning their teaching approach.
Course satisfaction rates shot up to 95% after moving training over to DaDesktop.